How we collect, use, and protect personal information.
Eternal Gardens Inc. is committed to protecting your privacy and personal information in accordance with Quebec Law 25, PIPEDA, and other applicable Canadian privacy laws.
This Policy explains how We collect, use, disclose, store, and protect personal information through our services, including our website, mobile applications, virtual reality experiences, and AI-powered Personas (collectively, the "Service").
Personal information means any information about an identifiable individual, including but not limited to name, email address, photographs, voice recordings, stories, text, or other materials uploaded for Persona creation.
We may update this Policy from time to time. Changes will be posted with an updated "Last Updated" date and, for material changes, we will provide notice where required by law.
The Service is offered in early access beta. Public users interacting with Public Personas do not create accounts and do not upload training content.
We collect personal information only when necessary and with appropriate consent.
Public users interacting with Public Personas do not create accounts and do not upload training content.
Automated collection: We use essential cookies or similar technologies for session continuity and service performance, without cross-site tracking.
Sensitive information: Biometric-like data (such as voice recordings or facial images) is collected only with explicit, informed consent and solely for Persona creation purposes.
We use personal information exclusively to provide the Service, improve features, ensure security, and comply with legal obligations. We do not use personal information for secondary purposes without consent.
Disclosures: Personal information may be disclosed to trusted service providers under written agreements requiring equivalent privacy protection, or where required by law, court order, or regulatory authority.
Consent is obtained in a clear and granular manner, including during account creation and content uploads. You may withdraw consent at any time by adjusting account settings or contacting the privacy officer. Withdrawal may limit access to certain features.
For individuals under the age of 14, parental or guardian consent is required.
Personal information is stored on servers located in Canada. Private Persona knowledge bases are encrypted and access-restricted. We implement administrative, technical, and physical safeguards, including encryption and access controls.
Retention periods are limited to what is necessary for the identified purposes, after which information is securely destroyed or anonymized. Persona training content is not stored on public blockchains.
Requests may be submitted to the privacy officer. We respond within 30 days, free of charge unless requests are excessive or unfounded.
We maintain a register of confidentiality incidents. If a breach presents a risk of serious injury, we will notify affected individuals and the Commission d'acces a l'information du Quebec (CAI) without delay.
We use only essential cookies required for service operation. No third-party advertising or profiling cookies are used.
If personal information must be processed outside Quebec or Canada, we conduct a Privacy Impact Assessment and ensure adequate safeguards.
Questions or complaints regarding this Policy may be directed to the privacy officer. If concerns remain unresolved, you may contact the Commission d'acces a l'information du Quebec.
Nathaniel Vegh
Founder and Acting Chief Privacy Officer
Email: nate@eternalgardens.world
Address: Montreal, Quebec, Canada